1. Introduction
This Privacy Policy explains how CutPulse ("we", "us", or "our") collects, uses, and protects your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, password, and Google account details if logging in via OAuth.
- Payment Information: We do NOT store your credit card details. All transactions are securely processed by third-party payment gateways (Cashfree, Stripe, Lemon Squeezy, Dodo Payments, NOWPayments).
- Session & Usage Data: Your video generation prompts, uploaded reference images, timestamps, and IP addresses for security and to improve AI outputs.
3. How We Use Your Information
- To provide, maintain, and improve our services.
- To process your transactions and manage your point balance securely.
- To send you important system updates, security alerts, and support messages.
- To monitor for fraud, spam, or abusive content generation that violates our Terms of Service.
4. Data Sharing and Third Parties
We do NOT sell your personal data to advertisers. We only share information with:
- Cloud Providers: To host the website and store your generated videos securely.
- Payment Processors: To complete financial transactions.
- AI Partners: When generating videos, your prompts and reference assets are securely transmitted to our backend AI infrastructure for processing.
- Law Enforcement: If legally required or to prevent serious harm.
5. Cookies and Tracking
We use essential cookies to keep you signed in securely. We may also use analytics cookies (e.g., Google Analytics) to understand how users navigate the site to improve the design.
6. Data Deletion and Your Rights
You have the right to request access, correction, or deletion of your personal data. If you wish to delete your CutPulse account and all associated video data, please email us from the address tied to your account.
7. Young Users
Our service is not intended for individuals under 13. We do not knowingly collect personal data from children.
Contact Us
For privacy inquiries or to exercise your data rights, please contact us at support@cutpulse.com.